Get in touch

We are serious about shoes and we are serious about your questions! For any concern and comments about your purchase or the process, please refer to the links below.  We aim to respond to all inquiries within 24-48 hours. 

 

Need a return or exchange?

Shoes not fitting?  All shoes are hand-made just for you, and we want your purchase to fit those fabulous feet!  Let us know if you need a return or exchange simply by emailing us, and we will set you up with a pre-paid FedEx shipping slip.  We accept any unworn shoes up to 30 days from receipt of your order. 

 


QUESTIONS ABOUT YOUR ORDER
orderinfo@pippafrance.com

BRAND INFORMATION / LEGAL
heather@pippafrance.com

PRESS INQUIRIES / MARKETING OPPORTUNITIES
lindsay@pippafrance.com